What you'll do

• Support the HR Services team in managing employee benefits and claims administration
• Assist in the reconciliation of reports related to HR Services and Benefits
• Address daily employee queries and provide timely updates
• Coordinate with service providers, Finance, and other stakeholders to ensure seamless processing
• Work closely with the HR team to meet service delivery standards
• Support the implementation of HR policies, ensuring compliance with statutory requirements
• Provide timely assistance for company-initiated benefits (HMO, government benefits, company perks)
• Take on other tasks that may be assigned

HR Services Specialist (Employee Travel and Services)

In this role, you’ll be at the forefront of supporting our flying crews and employees on the move—handling travel arrangements, accommodations, and other employee service requirements to ensure smooth journeys on and off the ground.

What you'll do:

• Handle inquiries and provide assistance related to employee services, including travel bookings, hotel accommodations, visa requirements, and more
• Act as the point of contact for travel-related concerns across the organization
• Coordinate with hotel partners, transportation services, and travel agencies to manage arrangements and resolve issues
• Research and recommend cost-effective and compliant travel options for business needs
• Process travel requests and ensure expense transactions are aligned with company policies
• Contribute to travel-related reporting and analytics to drive service improvements
• Support other related services and tasks as needed

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or any related field. Equivalent work experience is also welcome.
• Experience in HR operations, employee services, benefits administration, or travel coordination is an advantage.
• Strong organizational skills with attention to detail and accuracy in handling data and documentation.
• Excellent communication and interpersonal skills, with the ability to address employee concerns and collaborate across teams and with external partners.
• Proactive and service-oriented mindset, with a passion for delivering a positive employee experience.
• Comfortable working with HR systems and tools; proficiency in Microsoft Office (Excel, Word, Outlook) or similar platforms.
• Ability to manage multiple priorities in a fast-paced, dynamic environment.
• Committed to continuous learning, integrity, and confidentiality in handling employee information.
• Willing to work in Pasay city.